Independent hotel brands often face the challenge of retaining guest loyalty against competition from the major players in the loyalty space. As a member of Global Hotel Alliance, Wharf Hotels has achieved valuable global awareness for its Marco Polo Hotels and Niccolo Hotels brands through participation in DISCOVERY, providing instant access to a new customer base, including over one million members in China. This has driven demand even during the challenging times of the pandemic, such as supporting the recent opening of our new hotel Niccolo Suzhou. "


Jennifer Cronin, President

Wharf Hotels