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Omni Hotels Omni Hotels is a privately owned hotel company headquartered in Irving, Texas, operating 40 luxury hotels in the top business gateways and leisure destinations in the United States, Mexico and Canada. From exceptional golf and spa retreats to dynamic business settings to renowned landmarks, each location reflects the distinct flavor of its city and features four-diamond services. The typical Omni Hotels property is an upper-upscale hotel with 350-500 rooms. Through an aggressive growth strategy, Omni Hotels is steadily entering new markets across North America. Omni’s strategy aims to establish the company as a global hotel brand, primarily through ownership and management contracts, composed of a critical mass of full-service, luxury hotels and resorts located in key primary and secondary cities in North America and internationally. To that end, the company extended its reach in March 2006 by joining the Global Hotel Alliance, a partnership of renowned hotel brands in more than 150 destinations in over 55 countries around the world. The company’s primary customer focus is on the corporate business traveler and the upscale leisure traveler. AMENITIES & SERVICES Omni Hotels properties offer four-diamond amenities and services including wireless high-speed Internet access, in-room treadmills, on-site business and fitness centers, in-room speaker phones with dual lines and voicemail, in-room data port/modem connections, complimentary guest robes, exquisite décor and gourmet dining. Omni Hotels also offers airline miles and additional services through its preferred guest and children’s programs. INDUSTRY FIRSTS & DISTINCTIONS · Omni Hotels was ranked “Highest in Guest Satisfaction Among Upscale Hotel Chains” in the J.D. Power and Associates 2005 North America Hotel Guest Satisfaction Study(SM). · Consumer Reports rated Omni Hotels as the #3 luxury hotel brand in the July 2004 report. Omni Hotels was noted as a top choice for the best value. · Omni was the first luxury brand to offer Wi-Fi access in guest rooms and public areas across the brand. (launched in 2003 and completed in early 2004) · Omni was the first and remains the only hotel brand to remove adult movies from all of its properties. · Omni was the first luxury hotel brand to offer in-room exercise equipment with its Get Fit Kits, which are free of charge, and Get Fit Guest Rooms, which feature treadmills for a minimal fee. · The Select Guest program, which was launched in 1989, focuses on guest recognition and personalized service. · Omni’s standardized, brand-wide meeting contract is considered by many to be the most fair and equitable in the industry. It was developed by meeting professionals, so it’s easy to understand and has reasonable remedies when necessary. · Omni offers one-time, nationwide credit acceptance and uniform, easy-to-read invoices. · Omni Hotels’ website offers dynamic packaging bundles, including air fares, car rentals and destination activities in addition to its hotel accommodations. · Select Rewards, which was launched in 2004, provides meeting planners one of the widest selections of rewards – from miles and points to getaway packages and professional education – that can be chosen for themselves or given to others in their organization or attendees KEY SERVICE PRODUCTS · In-Room Wireless Internet Access: Omni Hotels was the first luxury hotel brand in the United States to offer wireless Internet access in guest rooms and public spaces, beginning in 2003. While other hotels may offer complimentary access in public spaces, Omni Hotel guests can use wireless access in the privacy and comfort of their guestrooms. The service allows guests to log-on through their Wi-Fi compliant network interface card (NIC), a standard feature in most new laptops. Wireless adaptors are available for a small fee at the front desk of each hotel, allowing guests to access the system through their traditional Ethernet NIC if their computers are not already equipped. · Airline Miles Program: Guests can earn 500 airline miles per qualifying stay, including most business travel rates. Omni Hotels’ Select Guest Gold Members also earn 500 miles per stay on most leisure, government and group rates. Select Guest members become eligible for Gold status after just six stays. · Select Guest : Omni Hotels’ preferred customer loyalty program, Select Guest, is designed to provide frequent guests a unique level of personalized attention and special recognition. Members receive complimentary morning beverage service, nightly turndown service and a choice of a USA Today, Wall Street Journal or the local newspaper each morning. Members also have access to an exclusive toll-free reservation number, 1-800-FOR-OMNI. Select Guest members who achieve elite level status earn additional bonuses and upgrades. · Executive Service Plan (ESP): ESP is designed to meet the needs of the corporate travel planner and their business travelers. The plan provides corporate travel planners with benefits that simplify the reservation process and enhances each guest’s stay. · Omni Express: Omni Express offers a direct hotline to connect meeting planners an Omni Express representative at the hotel of his/her choice. Written confirmation of the meeting plans are sent within 24 hours. · Get Fit Kit and Get Fit Room: Omni Hotels was the first in the industry to offer the option of in-room workouts for its guests. Guests can request free of charge a Get Fit Kit that contains that contains two 2-pound dumbbells, a floor mat, stretch cords, a mini AM/FM headset and a bottle of water. The Get Fit Room, which guests can request for a nominal daily fee, features a treadmill and a Get Fit Kit. These specially designed rooms offer privacy, convenience and added value to travelers who are committed to staying fit while on the road. · Omni Kids: The Omni Kids program caters to the wants and needs of Omni’s youngest guests. Children receive a goodie bag containing an activity book with crayons, foam boomerang, list of top 10 area children’s attractions, emergency phone list, post cards, a refillable drink cup and Omni Kids program information. Kids also can request a suitcase of toys, books and games to use during their stay. Safety/first aid kits available at the front desk feature a night light, outlet covers, a forehead thermometer and other items. RESERVATIONS Guests can locate hotels, book accommodations or learn more about Omni Hotels by visiting www.OmniHotels.com or by calling 1-800-THE-OMNI in the United States or Canada. Omni Hotels’ reservations system is a member of Utell, providing international reservation service. Airline CRS access code “OM” provides instantaneous room availability information and confirmations available through Sabre, Apollo/Galileo, Amadeus and Worldspan. Omni Hotels’ central reservations center in Omaha, Neb., supports the company’s toll-free phone service, Internet sales and GDS service. Each year the center handles more than 1.7 million calls and 450,000 GDS transactions. www.OmniHotels.com * J.D. Power and Associates study based on 37,471 responses from guests who stayed in a hotel between December 2004 and May 2005. Fourteen upscale hotel chains were ranked in the study. www.jdpower.com